VMWare made me Pirate software!

Before my laptop died I used the converter software from VMWare to convert it to a virtual machine thereby not losing all of my installed programs (most of which I actually paid for). Once I booted up the virtual machine I had to enter in the Windows serial number that's generally on the tag they slap on the bottom of the laptop. Not a big deal I thought.

I then, as VMWare suggested, installed the VMWare tools for better performance, cool anything that would help the performance right? Wrong! Soon as I booted up the VM again I had to enter the Windows serial again! Your hardware has substantially changed blah blah blah, please enter your serial number within 3 days.

Naturally I immediately went to my laptop turned it upside down and entered the serial number. Submitting it again to MS resulted in Too many activations for this serial number please use another.

WTF?!?!

Now I understand what they are trying to do and prevent someone from publishing serial numbers and everyone and their dog can get free activation. So naturally I just took the serial number from my wifes laptop and filed that little tidbit of info in the back of my head (and on my blog).

So word of caution, if you make a VM out of an existing Windows install you may run out of allowable activations. What I haven't figured out is if it is possible to install the tools when the machine is running and without being logged into the VM.

By the way the VMtools greatly improve graphics performance and quality!

6 Comments to "VMWare made me Pirate software!"- Add Yours
Seb Duggan's Gravatar Even if the serial says "too many activations", you can phone up the MS activation line and they'll reset it for you once you've explained about the VM.

I had the same issue when going from Parallels to VMware...
# Posted By Seb Duggan | 3/17/09 6:53 PM
Gary's Gravatar Thanks for the info Seb. I honestly didn't think of calling customer service.
# Posted By Gary | 3/17/09 7:52 PM
Jim Priest's Gravatar And for the most part the phone call is all automated. It takes forever but I've done this lots of time when updating hardware and never had an issue.
# Posted By Jim Priest | 3/17/09 1:32 AM
Sean Corfield's Gravatar I'll second the recs to call MS software activation. I've rebuilt VMs several times and had to reactivate my copy of Vista fairly often. I got a real person (a lady in India) and she was very helpful and the process was pretty painless.
# Posted By Sean Corfield | 3/18/09 9:34 AM
dave's Gravatar "Even if the serial says "too many activations", you can phone up the MS activation line..."

Yes I love how m$ treats their customers like they are criminals until you prove them wrong. Back in my last windows days I was having to re-install xp about once a month and had to make about 50 of these calls and not one time was I ever treated like a valuable customer but rather a software pirate.

That was one of my final straws with them that sent me to a mac and god frickin bless them for that!
# Posted By dave | 3/21/09 12:18 PM
Microsoft Israel Labs's Gravatar I just had a very interesting experience with HP customer support for my new Mini 1000.
# Posted By Microsoft Israel Labs | 2/2/10 12:50 PM

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